We are excited to announce the results of the 2018 Chapter Membership survey! The purpose the Chapter Member Satisfaction survey is to capture valuable information for use by the leadership team, and chapter as a whole, allowing us to gauge satisfaction and engagement as well as measure progress against strategic goals.
To summarize a few key findings from the 2018 Membership Survey for the Columbus, GA chapter are as follows:
- Overall chapter satisfaction is 92%
- Overall retention score is 75% (slight increase from 73% (Jan 2018)
- Overall Excellence rating for Value of Chapter Membership is 56% (regional avg. 26%)
Overall Summary Findings:
|
Satisfaction Results |
Chapter |
Region |
Difference |
|
|
Overall Satisfaction Top 2 Aggregate |
92 % |
64 % |
28 % |
|
|
Overall Satisfaction Mean Score |
4.5 |
3.8 |
0.7 |
|
|
Likelihood to recommend the Chapter |
92 % |
70 % |
22 % |
|
|
Likelihood to Renew Chapter Membership |
96 % |
74 % |
22 % |
|
|
Overall Value of Chapter Membership |
88 % |
53 % |
35 % |
|
|
Chapter Data |
Chapter |
Region |
Difference |
|
|
Total Number of Chapter Members at Year End |
170 |
22,350 |
N/A |
|
|
Change in Membership from Previous Year |
15 % |
6 % |
8 % |
|
|
New Members Added in Business Year |
65 |
7,004 |
N/A |
|
|
Annual Attrition Rate |
28 % |
26 % |
1 % |
|
|
Number of Surveys Submitted |
25 |
1,583 |
N/A |
|
|
Survey Response Rate |
16 % |
7 % |
9 % |
|
Respondent Demographics |
Chapter |
Region |
Difference |
|
|
Mean Age of Survey Respondents |
0 |
0 |
||
|
Mean Years in Project Management |
15 |
16 |
-1 |
|
|
Has Ever Volunteered |
60 % |
36 % |
24 % |
Membership Growth Update
The Columbus, GA Chapter has enjoyed steady growth trend over the past year and now has 176 members.
